Water Damage Restoration FAQ

Call us and we will give you an arrival time for your area. Our goal is to start extraction as quickly as possible, because the first hours make the biggest difference.

Yes. We document the damage with photos and moisture readings and can communicate with your adjuster. Coverage depends on your policy, so check with your insurance company.

Yes. Water emergencies do not wait for business hours, so our phone line is open 24 hours a day, 7 days a week.

If it is safe, shut off the main water valve, turn off electricity to wet areas, move valuables off wet floors, and take photos for your insurance claim.

We serve Naples and nearby areas including North Naples, Pelican Bay, Park Shore, Old Naples, Golden Gate, East Naples, Vanderbilt Beach and Marco Island.

Drying usually takes 3 to 5 days, depending on how much water there was and which materials got wet. Repairs afterward depend on the size of the job.

Sometimes. If it is dried quickly and was wet with clean water, it can often be dried in place. Drywall wet with contaminated water or that has lost strength usually needs replacement.

Most homeowners stay during drying. For large losses or sewage water, leaving may be safer.

Call us to discuss your situation. We will explain how the job works before any work begins.

Yes. Our emergency line is available 24/7, including weekends and holidays.

Mitigation stops the damage from getting worse: extraction, drying and removing wet materials. Restoration repairs and rebuilds what was damaged. We help with both.

We can move contents out of wet areas and help dry or clean items where possible.

Notify the upstairs owner and your association, take photos, protect your belongings and call us to dry your unit and document the damage.

Often, if drying starts fast. Cupping can flatten as the floor dries. Severe buckling may require replacement.